Find answers to common questions about ABF World Group’s products, orders, shipping, returns, and more. Get the support you need for a smooth and confident shopping experience.
Orders & Returns
How do I place an order?
You can place an order directly on our website, our Amazon, our Walmart, or our Ebay. On our website, you can place an order by adding items to your cart and proceeding to checkout. For large orders or special requests, feel free to contact us, and we will guide you through the process.
What is your return policy?
We offer a return policy for defective or incorrect products. Returns must be initiated within 14 days of receiving your order. If you have a special returns request, please email us at sales@abfworldgroup.com
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to track your package. You can also log into your account on our website to view the status and tracking details of your order. If you don't have an account, you can track your order using the tracking number provided in the shipping confirmation email.
Product Questions
Can I request a product sample before placing an order?
Yes, we offer product samples for certain items. Please contact us with your request, and we will arrange a sample for you to test before committing to a larger order.
Do you offer volume discounts?
Yes, we offer discounts on bulk orders. The discount structure depends on the quantity and product type. For more information, please reach out to our sales team for a personalized quote at sales@abfworldgroup.com
Can I order custom products?
Yes! We specialize in custom manufacturing to meet your specific needs. If you require custom dimensions, colors, or features, please reach out to us with your requirements, and we will be happy to assist at sales@abfworldgroup.com
Shipping & Cart
What are the shipping options and costs?
We offer multiple shipping options, including standard and expedited services. Shipping costs are calculated at checkout based on your location and the size of your order. You will be able to see the shipping options before finalizing your purchase. For any orders $50+, shipping will be FREE.
Do you offer local pickup for orders?
We currently do not provide any local pick up options. We will provide updates at a later time if we do. Feel free to subscribe to our mailing list for more updates!
Can I save my cart for later?
Yes, you can add items to your cart and save them for later. If you are logged into your account here, your cart will be saved for future visits.